New-look Amaroo Store wins Thumbs Up! Thumbs Down! Essential Business Appreciation Award
MOREE’s re-invented Amaroo Store is the winner of the Thumbs Up! Thumbs Down! Essential Business Appreciation Award for May, 2020.
The Amaroo Store, now owned by Matt and Tanya Ryan who re-opened the mixed business earlier this year, was nominated by customer Margaret Dennis.
“They offer friendly service, amazing great take-away food and grocery line,” Ms Dennis said.
Mr Ryan said the support from the Moree public since re-opening has been “amazing”.
“Having only been open for a few months, the support we have received has been amazing and very much appreciated,” Mr Ryan said.
“We don’t have the advantage of passing traffic and impulse buying. We rely on a majority of our customers shopping with us because they know they can get what they need and not have to go all the way over town for one or two items.
“We also want to give a huge thank-you to Margaret for nominating the store. Both her and (husband) Ted have supported us since day one,” he said.
“People like this are the reason we feel we have done the right thing re-opening the store. We are very fortunate to have such amazing people shopping here and making our days worthwhile.
“To everyone who voted for our store: thank-you very much for your support and your continued patronage.
“It’s nice to know that we are heading in the right direction and that people support what we are doing,” he said.
Mr Ryan said the new-look Amaroo Store has drawn a cross-section of Moree shoppers from all walks of life.
“We enjoy the mixture of personalities and backgrounds of all out customers,” Mr Ryan smiled. “Where we are situated, we have all types of people coming here and we want everyone to feel welcome and know they will be walking into a happy and friendly environment.
“We are here to serve our customers and we want them to walk away with the best possible experience every time.”
Mr Ryan said the COVID19 pandemic brought with it challenging times.
“Having stock issues and the unavailability of certain products has been difficult,” he said.
“It’s hard enough being an independent store. The bigger stores control the market so naturally they come first – and so they should.
“They are important and needed in towns like ours. We are lucky to have both Coles and Woolworths.
“We try and carry a wide range of products and listen to people’s needs and we had to grow our range a lot quicker than we anticipated,” he said.
“We were going to just poke along and, over time, see what was needed – instead of putting a toe in the water we had to jump in,” he laughed.
“We wanted to make sure we had available what our customers needed and give them the peace of mind that they could come here and get what they needed and not have to be exposed to large groups of people over town.
“I would also like to congratulate all of the other businesses nominated – and not nominated – who have continued to operate under these trying times.
“It’s a credit to all of you, and to all the businesses who have had to close, we hope to see all of you back and trading soon and hopefully everyone throws their support behind you when you re-open,” Mr Ryan said.
Nominations for the June, 2020 Essential Business Award are currently open and voting will commence Saturday, June 13 and close Saturday, June 30 at 12-midday.
To vote for a local business that has been exemplary with their service during the COVID-19 pandemic, please head to the Moree Thumbs Up! Thumbs Down! Face Book page: https://www.facebook.com/groups/688681601261419/
Media Release: Thursday, June 11, 2020